Frequently Asked Questions

We’ve put together answers to the questions we get asked most often about our social media services in Hampshire. From pricing and platforms to training and content creation, we’ve tried to cover it all.

But if you still have questions before getting started with us, don’t hesitate to ask - we’re always happy to help, and we’ll never charge you for your questions!

  • A social media agency manages and creates content for your business on platforms like Facebook, Instagram, LinkedIn, and TikTok. We handle everything from content planning and posting to graphic design, video production, advertising, and reporting, so you can focus on running your business while we grow your online presence.

  • Many businesses start by managing their own accounts – but social media is time-consuming and constantly changing.

    With professional help, you get:

    • Consistent posting that builds brand recognition

    • Professional graphics, videos, and photography that look polished

    • Proven strategies that target the right audiences

    • Advertising expertise to make the most of your budget

  • Not every platform is right for every business. As a general guide:

    • Facebook & Instagram – great for local businesses, hospitality, retail, and community engagement.

    • LinkedIn – perfect for B2B, professional services, and building authority.

    • TikTok – fantastic for creative, fun content and reaching younger audiences.

    • X (Twitter) – useful for news and fast updates, but less effective for local businesses right now.

    We’ll work with you to identify the platforms that deliver the best results for your specific business.

  • Every agency is different - our packages are flexible and tailored to your needs. Prices vary depending on how many platforms we manage, how often you want us to post, and whether you’d like additional services like advertising or content creation. We always aim to keep pricing transparent, affordable, and competitive for Hampshire businesses. Find our pricing by clicking here.

  • Yes! We specialise in Facebook Ads, Instagram Ads, and LinkedIn campaigns. We’ll design your campaign, write the copy, create the visuals, set the targeting, and monitor performance - ensuring you get the best possible return on your budget.

  • Boosting a post: Quick and simple, but limited in targeting and objectives.

    Running an ad: Fully customisable – you can target specific audiences, optimise for sales, leads, or engagement, and measure detailed results.

    We generally recommend running ads over boosts if you want serious results.

  • Yes - we can take care of graphics, copywriting, photography, and video production. Our set-up includes professional cameras (Sony A7 III and Sony FX30), microphones, lighting, and Adobe Creative Suite to ensure everything looks polished. If you prefer, we can also work with content you provide and adapt it for social media.

  • This depends on your goals. Some clients want increased brand awareness, others want sales or bookings. We track results through:

    • Follower growth

    • Engagement (likes, comments, shares)

    • Website traffic

    • Leads and conversions

    • Ad performance

    We’ll share monthly reports so you can see exactly how your social media is performing.

  • Organic growth (without ads) takes consistency and patience - usually a few months before real momentum builds.

    Paid advertising, on the other hand, can deliver results almost immediately. We’ll advise the best mix for your goals and budget.

  • Our focus is Hampshire. We love working with local businesses, charities, and community organisations because we know the area, the people, and the audiences.

    From Andover pubs and Winchester retailers to Portsmouth charities and Southampton professionals, we’ve supported a wide range of Hampshire organisations.

    That said, we also work with clients further afield, so don’t worry if you’re outside the county - we can still help.

  • Absolutely. We offer bespoke social media training sessions for individuals and teams, covering strategy, content planning, advertising, and platform-specific best practice. Perfect if you’d like to keep social media in-house but want professional guidance.

  • We cover the whole county, including:

    • Test Valley – Andover, Stockbridge, Romsey

    • Winchester & Basingstoke

    • Southampton & Eastleigh

    • Portsmouth & Fareham

    • New Forest towns

  • We work with:

    • Hospitality - pubs, cafés, restaurants, hotels

    • Retail - high street shops and independent businesses

    • Professional services - accountants, estate agents, solicitors, consultants

    • Events & festivals – Hampshire’s local celebrations and gatherings

    • and so much more - get in touch to see if we can help your business.

  • Yes - we have affordable packages designed with local SMEs in mind.

    Whether you’re just starting out and need 2–3 posts per week, or you’re a busy business that needs full management, we’ll create a plan that works for your budget.

  • No. We believe in flexibility. Most of our clients choose to stay with us long-term because they see the results, but we also offer short-term projects and campaign management without tying you down.

  • We can usually get started within 1–2 weeks of your enquiry. For Hampshire businesses that need urgent support (e.g. for an event, launch, or campaign), we can sometimes fast-track projects.

  • We’re local – we understand Hampshire inside and out.

    We’re personal – you’ll deal directly with a real person, not a faceless team.

    We’re affordable – no inflated London prices.

    We’re specialists – social media is our focus.

  • We use clear metrics so you can see your growth, including:

    • Followers gained

    • Engagement rates (likes, comments, shares)

    • Website traffic from social media

    • Leads, enquiries, and bookings from campaigns

    • ROI on paid advertising